The Concept of User Participation in the Development Process of E-government System

Authors

  • Harith Al-Yawer  School of Computing, Universiti Utara Malaysia, Sintok, Kedah, Malaysia
  • Rahayu Ahmad  Institute for Advanced and Smart Digital Opportunities, School of Computing, Universiti Utara Malaysia, Sintok, Kedah, Malaysia

DOI:

https://doi.org//10.32628/CSEIT1183790

Keywords:

E-government Development, User participation, User-Centered and Agile principles

Abstract

It is important to consider the user participation in the development of the e-government system for ensuring that this system is free of any conceptual issues and all user expectations can be satisfied during the system deployment. Development of an e-government system can be very hard due to the presence of different stakeholders and problems included in this system. This study explains the components of e-government system and the importance of user participation in the development process. Then, user centred development methodologies are introduced and their limitations are highlighted. Following this, agile principles were proposed as a possible solution to actively engage users in e-government development while minimising the development time. The researchers also considered the issues affecting the coordination between the user requirements and expectations after the launch of the system with respect to minimising the time in applying iterations.

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IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology

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Published

2018-11-30

Issue

Volume 3, Issue 8, November-December-2018

Section

Research Articles

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This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
Harith Al-Yawer, Rahayu Ahmad, " The Concept of User Participation in the Development Process of E-government System, IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology(IJSRCSEIT), ISSN : 2456-3307, Volume 3, Issue 8, pp.44-49, November-December-2018. Available at doi : https://doi.org/10.32628/CSEIT1183790