Integrating Human Conversation Models Towards Improving Interaction In Text Based Dialog Systems

Authors(3) :-K. Mugoye, Dr. H. O. Okoyo, Dr. S. O. McOyowo

This paper envisions dialog system that can interact with human users in a more natural and easier way. The dialog system would support some pattern of conversation with a human partner. The paper describes human conversation, discusses available conversation model(s) in human conversation and bespeak the value of conversation. It emphasizes the need for interaction and highlights dialog systems point of departure from achieving human-like conversation. It then suggests inclusion of appropriate conversation model(s) in the design of dialog systems, to bring forth a desired conversational behaviour (pattern), with specific bias to task oriented dialog systems.

Authors and Affiliations

K. Mugoye
Department of Computer Science, Maseno University, Private Bag, Maseno, Kenya
Dr. H. O. Okoyo
Department of Computer Science, Maseno University, Private Bag, Maseno, Kenya
Dr. S. O. McOyowo
Department of Computer Science, Maseno University, Private Bag, Maseno, Kenya

Dialog System, Task Oriented Dialog System, Artificial Intelligence, Human-Like Conversation, Interaction

  1. H.Dubberly, U.Haque and P.Pangaro, "What is interaction? Are there different types?," interactions, vol. 16, no. 1, pp. 69-75, 2009.
  2. G. M.Boyd, "Reflections on the conversation theory of Gordon Pask. In R. Glanville & B. Scott (Eds.)," The International Journal of Systems and Cybernetics, vol. 30, no. 5-6, p. 560-570, 2001.
  3. G.Pask, "The Cybernetics of Human Learning and Performance," in Hutchinson, London, 1975.
  4. G.Pask, "An Essay on the Kinetics of Language, Behavior and Thought," in Silver Anniversary International Meeting of Society for General Systems Research, London, 1979.
  5. J.Rubin, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, John Wiley and Sons, 1984.
  6. H. Lawton and J. Thorp, "Notes on User Centered Design Process (UCD)," 31 3 2004. [Online]. Available: https://www.w3.org/WAI/redesign/ucd. [Accessed 28 April 2018].
  7. F. Labs, "Introduction to User-Centered Design," 2015. [Online]. Available: http://www.usabilityfirst.com/about-usability/introduction-to-user-centered-design/. [Accessed 28 April 2018].
  8. D. H. Eslambolchi, "When will we be able to have a conversation with a computer?," 9 March 2014. [Online]. Available: https://www.weforum.org/agenda/2015/03/when-will-we-be-able-to-have-a-conversation-with-a-computer/. [Accessed 24 April 2018].

Publication Details

Published in : Volume 3 | Issue 5 | May-June 2018
Date of Publication : 2018-06-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 539-544
Manuscript Number : CSEIT1833741
Publisher : Technoscience Academy

ISSN : 2456-3307

Cite This Article :

K. Mugoye, Dr. H. O. Okoyo, Dr. S. O. McOyowo, "Integrating Human Conversation Models Towards Improving Interaction In Text Based Dialog Systems", International Journal of Scientific Research in Computer Science, Engineering and Information Technology (IJSRCSEIT), ISSN : 2456-3307, Volume 3, Issue 5, pp.539-544, May-June-2018. |          | BibTeX | RIS | CSV

Article Preview