Design of an Emotional Conversational Cognitive Agent Architecture (ECCAA)

Authors(2) :-G. Gnaneswari, Dr. M. V. Vijayakumar

This research is an attempt to substitute an agent in place of a customer care executive in a helpdesk kind of scenario by building an emotional cognitive conversational agent. Some of the cognition that may be required to achieve human like dialog system are goal, desire, belief, intention, decision making, emotions, compassion, emotional pragmatics etc. The research exists as a preliminary approach in building a cognitive conversational agent architecture. The functionality of this Cognitive Architectures is Decision making, Prediction, Problem solving, Reasoning and Belief, action, communication between agents, Learning and reflection.

Authors and Affiliations

G. Gnaneswari
Research Scholar (Jain University), Department of Computer Science, New Horizon College, Bangalore, Karnataka, India
Dr. M. V. Vijayakumar
Professor & P.G Coordinator, Ambedkar Institute of Technology, Bangalore, Karnataka, India

Cognition, Machine Learning, Conversational agent, Belief Desire and Intention, emotional chatbot, social robots.

  1. Rickard,T.C, A Revised Identical Elements Model of Arithmetic Fact Representation. Journal of Experimental Psychology: Learning, Memory, and Cognition, 31(2), 250-257, 2005.
  2. Eliot R. Smith, Jamie DeCoster, Dual-Process Models in Social and Cognitive Psychology: Conceptual Integration and Links to Underlying Memory Systems, Personality and Social Psychology Review, SAGE Publications Inc, Vol 4, Issue2, pp. 108-131, May 2000.
  3. Wood, W, Quinn, JM & Kashy, DA, 'Habits in everyday life: Thought, emotion, and action' Journal of Personality and Social Psychology, vol 83, no. 6, pp. 1281-1297, 2002.
  4. Kantrowitz, Alex, Google Is Feeding Romance Novels To Its Artificial Intelligence Engine To Make Its Products More Conversational,, online 4 May 2016 Accessed 23rd May 2016.
  5. Venkatamuni, Vijayakumar Maragal. A Society of Mind Approach to Cognition and Metacognition in a Cognitive Architecture, University of Hull, London, 2008.
  6. Kitchner, K.S., Karen Strohm Kitchner, Cognition, Metacognition, and Epistemic Cognition, Human Development ISSN-0018716X, December 2009.
  7. R.Shaffer, David and Kipp, Katherine. Developmental Psychology - Childhood and Adolescence. Chapter 10, Development of Language and Communication Skills, 2010.
  8. A, Sloman. How To think About Cognitive Systems: Requirements And Design,, Online -2002, Accesed 23 May 2015.
  9. P, Singh. EM-ONE: Architecture for Reflective Commonsense Thinking,, Online-2005, Accessed 12 June 2015.
  10. N, Davis D., Computational Architectures for Intelligence and Motivation. International Symposium on Intelligent Control, Vancouver, Canada :17th IEEE, 2002.

Publication Details

Published in : Volume 3 | Issue 3 | March-April 2018
Date of Publication : 2018-04-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 354-358
Manuscript Number : CSEIT183387
Publisher : Technoscience Academy

ISSN : 2456-3307

Cite This Article :

G. Gnaneswari, Dr. M. V. Vijayakumar, "Design of an Emotional Conversational Cognitive Agent Architecture (ECCAA)", International Journal of Scientific Research in Computer Science, Engineering and Information Technology (IJSRCSEIT), ISSN : 2456-3307, Volume 3, Issue 3, pp.354-358, March-April-2018.
Journal URL :

Article Preview

Follow Us

Contact Us