Design of an Emotional Conversational Cognitive Agent Architecture (ECCAA)
Keywords:
Cognition, Machine Learning, Conversational agent, Belief Desire and Intention, emotional chatbot, social robots.Abstract
This research is an attempt to substitute an agent in place of a customer care executive in a helpdesk kind of scenario by building an emotional cognitive conversational agent. Some of the cognition that may be required to achieve human like dialog system are goal, desire, belief, intention, decision making, emotions, compassion, emotional pragmatics etc. The research exists as a preliminary approach in building a cognitive conversational agent architecture. The functionality of this Cognitive Architectures is Decision making, Prediction, Problem solving, Reasoning and Belief, action, communication between agents, Learning and reflection.
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