Sales Trend Analysis of Products Using Customer Relationship Management Tool

Authors

  • Priyanka Singh  M. Tech, JECRC University, Jaipur, Vidhani, Rajasthan, India
  • Dr. Surendra Kumar Yadav  JECRC University, Jaipur, Vidhani, Rajasthan, India
  • Lokendra Pall  JECRC University, Jaipur, Vidhani, Rajasthan, India

DOI:

https://doi.org//10.32628/CSEIT183888

Keywords:

CRM, Data Mining, Risk Management, Quality Analysis, Salesperson Service

Abstract

CRM is a new technique in market where the dealer tries to develop long connection with their clients. CRM attempts to make their client climb up the stepladder of reliability. CRM purposes to make customer for life time. Company first tries to begin set-up with the publics who have a tough attention in the merchandise and ready to pay for it. Company try to change lookout of customer so that they can repeat their customers for life time.

References

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  2. Hyung-Su Kim, Young-Gul Kim, A CRM performance measurement framework: Its development process and application, 2009.
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Published

2018-12-30

Issue

Section

Research Articles

How to Cite

[1]
Priyanka Singh, Dr. Surendra Kumar Yadav, Lokendra Pall, " Sales Trend Analysis of Products Using Customer Relationship Management Tool, IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology(IJSRCSEIT), ISSN : 2456-3307, Volume 3, Issue 8, pp.289-294, November-December-2018. Available at doi : https://doi.org/10.32628/CSEIT183888