Comparative Study on Natural Language Processing

Abstract

Natural language processing (NLP) is a branch of that helps computers understand, interpret and manipulate human language. NLP draws from many disciplines, including computer science and computational linguistics, in its quest to fill the gap between human communication and computer understanding. Many organizations use NLP techniques to optimize customer support, improves the efficiency of text analytics by easily finding the information they need, and enhance social media monitoring. For example, banks might implement NLP algorithms to optimize customer support; a large consumer products brand might combine natural language processing and semantic analysis to improve their knowledge management strategies and social media monitoring.