Challenges and Benefits of Knowledge Management Practices in Electronic Government

Authors

  • Handrie Noprisson  Faculty of Computer Science, Universitas Mercu Buana, Jakarta, Indonesia

DOI:

https://doi.org//10.32628/CSEIT195448

Keywords:

Systematic Literature Review, PRISMA, Knowledge Management, E-Government

Abstract

Electronic government or e-government is an information and communication technology application that aims to provide more open communication between governments, citizens, businesses, and other non-profit companies. In those interaction processes, there are knowledge transfer or exchange methods that must be covered and managed to accomplish the goal of e-government application. Moreover, knowledge, rapidly evolving, is increasingly recognized as a robust strategic resource for efficiency by all types of organizations and institutions either private or public. As the recommended solution, those processes can be covered by knowledge management (KM) method. This paper directs to present insight into benefits and challenges for KM implementation in e-government. A total of five research papers have been reviewed by using a systematic literature review method mentioned Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA). As a conclusion, there are five benefits and six challenges for KM implementation in e-Government.

References

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IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology

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Published

2019-08-30

Issue

Volume 5, Issue 4, July-August-2019

Section

Research Articles

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This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
Handrie Noprisson, " Challenges and Benefits of Knowledge Management Practices in Electronic Government, IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology(IJSRCSEIT), ISSN : 2456-3307, Volume 5, Issue 4, pp.271-277, July-August-2019. Available at doi : https://doi.org/10.32628/CSEIT195448