Towards Logically Progressive Dialog for Future TODS to Serve in Complex Domains

Authors(3) :-K. Mugoye, Dr. H. O. Okoyo, Dr. S. O. Mc Oyowo

Complex domains demand task-oriented dialog system (TODS) to be able to reason and engage with humans in dialog and in information retrieval. This may require contemporary dialog systems to have improved conversation handling capabilities. One stating point is supporting conversations which logically advances, such that they could be able to handle sub dialogs meant to elicit more information, within a topic. This paper presents some findings on the research that has been carried out by the authors with regard to highlighting this problem and suggesting a possible solution. A solution which intended to minimize heavy reliance on handcrafts which have varying challenges. The study discusses an experiment for evaluating a novel architecture envisioned to improve this conversational requirement. The experiment results clearly depict the extent to which we have achieved this desired progression, the underlying effects to users and the potential implications to application. The study recommends combining Agency and Reinforcement learning to deliver the solution and could guide future studies towards achieving even more natural conversations.

Authors and Affiliations

K. Mugoye
Department of Computer Science, Maseno University, Private Bag, Maseno, Kenya
Dr. H. O. Okoyo
Department of Computer Science, Maseno University, Private Bag, Maseno, Kenya
Dr. S. O. Mc Oyowo
Department of Computer Science, Maseno University, Private Bag, Maseno, Kenya

AI Chatbot, dialog system (DS), logical progression in conversation, chat-oriented dialog system, task-oriented dialog system, Reinforcement learning

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Publication Details

Published in : Volume 5 | Issue 5 | September-October 2019
Date of Publication : 2019-10-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 184-192
Manuscript Number : CSEIT19558
Publisher : Technoscience Academy

ISSN : 2456-3307

Cite This Article :

K. Mugoye, Dr. H. O. Okoyo, Dr. S. O. Mc Oyowo, "Towards Logically Progressive Dialog for Future TODS to Serve in Complex Domains", International Journal of Scientific Research in Computer Science, Engineering and Information Technology (IJSRCSEIT), ISSN : 2456-3307, Volume 5, Issue 5, pp.184-192, September-October-2019. Available at doi : https://doi.org/10.32628/CSEIT19558
Journal URL : https://res.ijsrcseit.com/CSEIT19558 Citation Detection and Elimination     |      |          | BibTeX | RIS | CSV

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