An Application of Autocraft Workshop

Abstract

Autocraft Workshop is a software application developed in C++ language, implementing Object Oriented Programming and file handling to make the process of service of Automotive service centers more easy and efficient. This paper provides a customer centric interface in order to provide the best possible service and satisfaction to the customers. In addition it makes the overall service process much faster and helps to keep track and record the entire service data. It is beneficial for the customer as well as the store to keep track of the progress of the service and thus helps the company to improve their response to customer requests. Time is a very valuable asset for the customers and the company as well, and hence this application focusses on reducing the waiting and processing time involved in the service delivery. It provides the company to store their entire data in the database. The store also enables the customers to purchase the parts in-house and hence reduces the effort of procuring them. This software application eliminates the hardships and ineffectiveness of the manual service management system and provides a computerized solution to several problems existing in the service sector.