Android System, Call and SMS Automation (Pocket CRM)

Authors

  • Madhur Khatavkar  Computer Engineering, Zeal College of Engineering and Research, Pune, Maharashtra, India
  • Sushil Basarikatti  Computer Engineering, Zeal College of Engineering and Research, Pune, Maharashtra, India

Keywords:

CRM (Customer Relationship Management), Android, Automation

Abstract

Android System Call and SMS Automation our project is like a pseudo virtual assistant which will follow your orders as you have stated it, how you have stated, in what order and at what time. Our project is mainly targeted at CRM (Customer Relationship Management) teams to give them an important helping tool to simplify and automate their tasks. We would like to call this as a “Pocket CRM”, which the end users can modify to their own will. The app will use various inputs from your android smartphone to conditional context to perform your tasks like sending follow-up SMS in missed call campaigns, sending bulk SMS, sending SMS through any messaging service APIs

References

  1. D. Prabha; R. Siva Subramanian “A survey on customer relationship management”. 2017 4th International Conference on Advanced Computing and Communication Systems (ICACCS)DOI: 10.1109/ICACCS40226.20176-7 Jan. 2017.
  2. Ayodeji Samuel Makinde; Olufunke Rebecca; “An Improved Customer Relationship Management Model for Business-to-Business E-commerce Using Genetic-Based Data Mining Process”. 2020 International Conference in Mathematics, Computer Engineering and Computer Science (ICMCECS). DOI: 10.1109/ICMCECS47690.2020 18-21 March 2020.
  3. Dili Song; Chunmei Liang, “Application research of data mining technology in customer relationship management ”. 2021 4th International Conference on Advanced Electronic Materials, Computers and Software Engineering (AEMCSE), DOI: 10.1109/AEMCSE51986.2021 26-28 March 2021.
  4. Android Documentation: https://developer.android.com/docs
  5. Call Manager libraries Documentation: https://developer.android.com/guide/topics/connectivity/telecom/selfManaged
  6. SMS Manager Documentation: https://developer.android.com/reference/android/telephony/SmsManager

IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology

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Published

2022-05-30

Issue

Volume 8, Issue 3, May-June-2022

Section

Research Articles

License

Copyright (c) IJSRCSEIT

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
Madhur Khatavkar, Sushil Basarikatti, " Android System, Call and SMS Automation (Pocket CRM), IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology(IJSRCSEIT), ISSN : 2456-3307, Volume 8, Issue 3, pp.511-513, May-June-2022.