The Use of E-Payment During COVID-19 Outbreak

Authors

  • Nur Ani  Faculty of Computer Science, Universitas Mercu Buana, Jakarta Barat, Indonesia

DOI:

https://doi.org/10.32628/CSEIT206470

Keywords:

E-Payment, COVID-19, E-Commerce

Abstract

E-payment is an online technology option for people in the physical distancing period due to Coronavirus outbreak. This study aim is to examine social impact and role of e-payment provider and government related to the use of e-payment transaction as long as period of COVID-19 outbreak. We used PRISMA approach to find related resource to answer research questions. As social impact, we found e-business actor should be shifting their business model to support e-payment and costumers should learn e-payment application to support their payment activity as long as period of physical distancing regulation. As role of e-payment provider, we recommend to conduct a cooperation with banks and payment service providers, providing information to the public about the ease of access in using e-payment and infrastructure that supports for the community to be able to transact with e-payment. As e-government support strategies, we suggest to increase consumer confidence in using e-payment, facilitate consumers to easily transition from manual payments to e-payments and create a social program to support e-payment customers.

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IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology

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Published

2020-08-30

Issue

Volume 6, Issue 4, July-August-2020

Section

Research Articles

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This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
Nur Ani, " The Use of E-Payment During COVID-19 Outbreak" International Journal of Scientific Research in Computer Science, Engineering and Information Technology(IJSRCSEIT), ISSN : 2456-3307, Volume 6, Issue 4, pp.395-401, July-August-2020. Available at doi : https://doi.org/10.32628/CSEIT206470