A Real-Time Exception Reporting System for Tracking Logistics Discrepancies in the Retail Sector

Authors

  • Opeyemi Morenike Filani  Proburg Ltd, Lagos, Nigeria
  • John Oluwaseun Olajide  Lipton, Nigeria
  • Grace Omotunde Osho  Guinness Nig. Plc, Nigeria

Keywords:

Real-Time Reporting, Logistics Discrepancy Tracking, Retail Sector, Exception Management, Supply Chain Visibility, Iot Integration

Abstract

This paper investigates the design and implementation of a Real-Time Exception Reporting System (RTERS) for tracking logistics discrepancies within the retail sector, addressing inefficiencies in traditional discrepancy management methods. Based on a comprehensive systematic literature review, the study synthesises insights from existing frameworks, technological advancements in IoT and machine learning, and industry best practices to propose a conceptual architecture for RTERS without relying on primary data collection. The proposed system focuses on detecting, reporting, and analysing logistics discrepancies in real-time to enhance supply chain visibility, operational efficiency, and customer satisfaction within the retail environment. The paper discusses the potential of RTERS in reducing operational costs, minimising stockouts and overstock situations, and improving accountability across the supply chain. Ethical considerations, scalability, and integration challenges are also analysed to provide a holistic perspective for researchers and practitioners.

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IInternational Journal of Scientific Research in Computer Science, Engineering and Information Technology

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Published

2023-10-30

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Volume 9, Issue 5, September-October-2023

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Research Articles

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[1]
Opeyemi Morenike Filani, John Oluwaseun Olajide, Grace Omotunde Osho, " A Real-Time Exception Reporting System for Tracking Logistics Discrepancies in the Retail Sector" International Journal of Scientific Research in Computer Science, Engineering and Information Technology(IJSRCSEIT), ISSN : 2456-3307, Volume 9, Issue 5, pp.497-518, September-October-2023.