The Role of Middleware in Integrating Legacy Systems with Modern Policy Administration

Authors

  • Padmaja Dhanekulla NTT Data, USA Author

DOI:

https://doi.org/10.32628/CSEIT24106180

Keywords:

Legacy System Modernization, Insurance Middleware Integration, Digital Transformation, Policy Administration Systems, System Implementation Metrics

Abstract

This comprehensive article examines the critical role of middleware integration in modernizing insurance industry legacy systems. The article reveals that approximately 75% of insurers rely on systems that are 20-40 years old, consuming up to 70% of IT budgets in maintenance. Through a detailed examination of implementation strategies, benefits, and challenges, the research demonstrates how middleware solutions serve as a crucial bridge between legacy infrastructure and modern Policy Administration Systems (PAS). The article covers key aspects, including protocol translation capabilities, service orchestration frameworks, and data transformation excellence, while providing quantitative metrics on cost reduction (20-30%), operational efficiency improvements (40-50%), and system performance enhancements (99.9% reliability). The article also presents a structured framework for implementing best practices, incorporating assessment, architecture design, security considerations, and testing strategies validated through industry case studies and expert analysis.

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References

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TCS & Novarica, "Hidden Costs and Challenges: Legacy System Modernization," TCS Insurance Practice Whitepaper, 2016. [Online]. Available: https://www.tcs.com/content/dam/global-tcs/en/pdfs/insights/whitepapers/Novarica-hidden-costs-challenges-LSM-0416-1.pdf

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Aspire Systems, "Middleware Solution Meets Integration Challenges for a Leading Insurance Solutions Provider," Case Study, 2023. [Online]. Available: https://www.aspiresys.com/casestudies/middleware-solution-meets-integration-challenges-for-a-leading-insurance-solutions-provider.pdf

Kearney, "It's time for insurers to ride the digital wave with a future-proof core strategy," Kearney Insurance Study, 2023. [Online]. Available: https://www.kearney.com/documents/291362523/299243699/Its-time-for-insurers-to-ride-the-digital-wave-with-a-future-proof-core-strategy.pdf

Oracle Corporation, "Oracle Insurance Insbridge Enterprise Rating Implementation Guide," Oracle Documentation, 2023. [Online]. Available: https://docs.oracle.com/cd/E26401_01/doc.122/e48859/T340092T340094.htm

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Published

12-11-2024

Issue

Section

Research Articles

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