Leveraging SharePoint Cloud for Modern Insurance Claim Management: A Technical Overview

Authors

  • Harsha Vardhan Reddy Yeddula Cognizant Technologies US Corp, USA Author

DOI:

https://doi.org/10.32628/CSEIT251112207

Keywords:

Cloud-based Infrastructure, Digital Transformation, Insurance Claims Management, SharePoint Integration, Workflow Automation

Abstract

This comprehensive article explores the transformation of insurance claim management through SharePoint Cloud implementation, highlighting its role in modernizing traditional processes. The article examines how SharePoint Cloud's integrated platform addresses key challenges in document management, collaboration, security, and process automation within the insurance sector. The article demonstrates significant improvements in operational efficiency, customer satisfaction, and cost reduction through cloud-based solutions. The platform's capabilities in handling complex workflows, ensuring regulatory compliance, and providing advanced analytics showcase its effectiveness in meeting the evolving demands of digital insurance operations. The article encompasses various aspects including document storage, real-time collaboration, security protocols, scalability, and AI integration, providing insights into how insurance organizations can leverage technology for competitive advantage.

Downloads

Download data is not yet available.

References

Wenxiao Wang, "Research on Digital Transformation in the Insurance Industry," Advances in Economics Management and Political Sciences , 2023. [Online]. Available: https://www.researchgate.net/publication/373896577_Research_on_Digital_Transformation_in_the_Insurance_Industry

Wei Yang, et al., "Service Innovation of Insurance Data Based on Cloud Computing in the Era of Big Data," ComplexityVolume 2021. [Online]. Available: https://www.researchgate.net/publication/353421376_Service_Innovation_of_Insurance_Data_Based_on_Cloud_Computing_in_the_Era_of_Big_Data

Shraddha Arora, et al., "Digitization of Health Insurance Documents for The Cashless Claim Settlement Using Intelligent Document Management System," Procedia Computer Science, Volume 235, 2024, Pages 1319-1331. [Online]. Available: https://www.sciencedirect.com/science/article/pii/S1877050924008019

Padmaja Dhanekulla, "Modernizing Legacy Systems In Insurance: Strategies For Seamless Integration Of Cloud-Based Policy Administration Solutions," International Journal of Research In Computer Applications and Information Technology (IJRCAIT), Volume 7, Issue 2, July-December 2024. [Online]. Available: https://iaeme.com/MasterAdmin/Journal_uploads/IJRCAIT/VOLUME_7_ISSUE_2/IJRCAIT_07_02_115.pdf

Infosys Research, "The Role of Automation in Modern Insurance Solutions," Infosys BPM Research, pp. 1-28, 2024. [Online]. Available: https://www.infosysbpm.com/mccamish/insights/documents/the-role-of-automation-in-modern-insurance-solutions.pdf

G T Mwangi, et al., "Digital transformation strategy and performance of e-claims systems at National Health Insurance Fund," The Strategic Journal of Business & Change Management, 2024. [Online]. Available: https://www.researchgate.net/publication/383200235_Digital_transformation_strategy_and_performance_of_e-claims_systems_at_National_Health_Insurance_Fund

Venkatarama Reddy Kommidi, et al., "Securing the Cloud: A Comprehensive Analysis of Data Protection and Regulatory Compliance in Rule-Based Eligibility System," International Journal of Research In Computer Applications and Information Technology (IJRCAIT) Volume 7, Issue 2, July-December 2024. [Online]. Available: https://www.researchgate.net/publication/388323684_Securing_the_Cloud_A_Comprehensive_Analysis_of_Data_Protection_and_Regulatory_Compliance_in_Rule-Based_Eligibility_System

Shalaka S. Mahadik, et al., "Digital Privacy in Healthcare: State-of-the-Art and Future Vision," IEEE Access, vol. 12, pp. 45678-45695, 2024. [Online]. Available: https://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=10549909

Ronghui Cao, et al., "A Scalable Multicloud Storage Architecture for Cloud-Supported Medical Internet of Things," IEEE Internet of Things Journal ( Volume: 7, Issue: 3, March 2020). [Online]. Available: https://ieeexplore.ieee.org/document/8862848

Madhur Virmani, "Application of Advanced Analytics in Insurance Industry," Hexaware Technologies, pp. 1-28, 2019. [Online]. Available: https://hexaware.com/wp-content/uploads/2019/10/Application-of-Advanced-Analytics-in-Insurance-Industry.pdf

Tonina Yaneva, "Digital Transformation of Insurance Sector," Izvestia Journal of the Union of Scientists - Varna Economic Sciences Series, 2022. [Online]. Available: https://www.researchgate.net/publication/358988778_Digital_Transformation_of_Insurance_Sector

Abdul Mateen, et al.,"Challenges, Issues, and Recommendations for Blockchain- and Cloud-Based Automotive Insurance Systems," Applied Sciences 13(6):3561, 2023. [Online]. Available: https://www.researchgate.net/publication/369224126_Challenges_Issues_and_Recommendations_for_Blockchain-_and_Cloud-Based_Automotive_Insurance_Systems

Elijah William, "Enhancing Disaster Recovery in the Cloud with AI Capabilities," Journal of Cloud Computing, vol. 15, no. 3, pp. 234-251, 2024. [Online]. Available: https://www.researchgate.net/publication/387125805_Enhancing_Disaster_Recovery_in_the_Cloud_with_AI_Capabilities

Sridhar Madasamy, et al., "Leveraging Cloud Platforms for AI-Driven Underwriting in Insurance," International Journal Of Research And Analytical Reviews, 2024. [Online]. Available: https://www.researchgate.net/publication/381092976_Leveraging_Cloud_Platforms_for_AI-Driven_Underwriting_in_Insurance

Downloads

Published

10-02-2025

Issue

Section

Research Articles