Next-Gen Transformation of Insurance Document Management
DOI:
https://doi.org/10.32628/CSEIT251112277Keywords:
Artificial Intelligence in Insurance, Document Process Automation, Insurance Claims Management, Natural Language Processing, Intelligent Document ProcessingAbstract
The integration of Artificial Intelligence in the insurance industry's document and letter generation processes marks a transformative advancement in operational efficiency. This technical article examines the comprehensive implementation of AI technologies across various aspects of insurance documentation, including policy generation, claims processing, and customer correspondence. The article analyzes the architectural framework, focusing on Natural Language Processing and Machine Learning components that form the backbone of modern insurance systems. The article demonstrates how AI-driven solutions have revolutionized traditional document processing workflows by thoroughly examining implementation strategies, key applications, and technical benefits. The article also explores advanced features and future developments, highlighting the potential for quantum computing, blockchain integration, and enhanced personalization capabilities in next-generation insurance systems.
Downloads
References
Kiprotich Patrick, "How Digital Transformation is Shaping Insurance in 2025," EdStellar Blog, 2025. [Online]. Available: https://www.edstellar.com/blog/digital-transformation-in-insurance
Multimodal Technologies, "AI-Powered Insurance Document Automation: A Definitive Guide," Multimodal Dev Blog, 2024. [Online]. Available: https://www.multimodal.dev/post/ai-powered-insurance-document-automation
Sapana Amol Kolambe, et al., "Insurance Policy Summarization Using Natural Language Processing (NLP)," ResearchGate Publication, 2024. [Online]. Available: https://www.researchgate.net/publication/385724094_Insurance_Policy_Summarization_Using_Natural_Language_Processing_NLP
Nolan Bishop, "Application of Machine Learning Techniques in Insurance Underwriting," ResearchGate Publication, 2024. [Online]. Available: https://www.researchgate.net/publication/379382806_Application_of_Machine_Learning_Techniques_in_Insurance_Underwriting
DataGrid Solutions, "Insurance Document Processing Automation: From Manual to 99% Accuracy with AI," DataGrid Blog, 2025. [Online]. Available: https://www.datagrid.com/blog/automate-insurance-document-processing
Steve Sentosa, et al., "Designing Claim Systems in Health Insurance Companies with Microservices and Event-Driven Architecture Approach," ResearchGate Publication, 2024. [Online]. Available: https://www.researchgate.net/publication/382477342_Designing_Claim_Systems_in_Health_Insurance_Companies_with_Microservices_and_Event-Driven_Architecture_Approach
Naman Kumar, et al., "Artificial Intelligence in Insurance Sector," ResearchGate Publication, 337305024, 2019. [Online]. Available: https://www.researchgate.net/publication/337305024_Artificial_Intelligence_in_Insurance_Sector
Shivisha Patel, "How AI Is Transforming Claims Processing in the Insurance Industry" VLink Blog, 2024. [Online]. Available: https://vlinkinfo.com/blog/how-ai-is-transforming-claims-processing-in-insurance-industry/
Ramnath Balasubramanian , et al, "Insurance 2030—The impact of AI on the future of insurance," McKinsey Financial Services, 2021. [Online]. Available: https://www.mckinsey.com/industries/financial-services/our-insights/insurance-2030-the-impact-of-ai-on-the-future-of-insurance
Riyaz Lakhani,"The Future of Insurance: Integrating AI and Machine Learning," IndiaInsurtech Blog, 2024. [Online]. Available: https://www.indiainsurtech.com/the-future-of-insurance-integrating-ai-and-machine-learning
Downloads
Published
Issue
Section
License
Copyright (c) 2025 International Journal of Scientific Research in Computer Science, Engineering and Information Technology

This work is licensed under a Creative Commons Attribution 4.0 International License.