Streamlining Mortgage Workflows with Automation: A Technical Implementation Guide
DOI:
https://doi.org/10.32628/CSEIT25111287Keywords:
Mortgage Automation, Digital Transformation, Workflow Optimization, Process Integration, Financial TechnologyAbstract
Mortgage industry automation represents a transformative shift in lending operations, offering solutions to longstanding challenges in processing efficiency and operational costs. This article presents a comprehensive framework for implementing automation technologies, including robotic process automation (RPA), artificial intelligence, and machine learning, within existing mortgage workflows. Through detailed analysis of integration methodologies, technical architecture requirements, and performance optimization strategies, this article provides practical guidance for mortgage professionals seeking to modernize their operations. The discussion encompasses critical aspects of successful automation implementation, from initial assessment and strategic planning to risk mitigation and staff training. Special attention is given to maintaining compliance standards and ensuring human oversight in crucial decision-making processes. By addressing both technical and operational considerations, this article serves as a roadmap for lending institutions aiming to achieve operational excellence through automation while preserving the essential human elements of mortgage processing.
Downloads
References
Vanessa G. Perry and Kirsten Martin, "Algorithms for All Has Digitalization in the Mortgage Market Expanded Access to Homeownership?," JCHS, March 2023. [Online]. Available: https://www.jchs.harvard.edu/sites/default/files/research/files/harvard_jchs_digitalization_panel3_perry.pdf
Solomon Lartey, "A Comparative Analysis of Automatic and Manual Systems in Modern Technology," ResearchGate, Sep. 2024. [Online]. Available: https://www.researchgate.net/publication/383945474_A_Comparative_Analysis_of_Automatic_and_Manual_Systems_in_Modern_Technology
Joydeep Mookerjee and O R S Rao, "A Review of the Robotic Process Automation's Impact as a Disruptive Innovation in Accounting and Audit," ResearchGate, vol. 12, May 2021. [Online]. Available: https://www.researchgate.net/publication/352135122_A_Review_of_the_Robotic_Process_Automation's_Impact_as_a_Disruptive_Innovation_in_Accounting_and_Audit
Tavant Technologies, "Reshaping Consumer Lending with Artificial Intelligence," Mortgage Bankers Association. [Online]. Available: https://www.mba.org/docs/default-source/membership/white-paper/memb_assoc_wp_9193553_tavant_consumer_lending_whitepaper_ai.pdf?sfvrsn=3a134473_1
Scott Sampson, "A Strategic Framework for Task Automation in Professional Services," Journal of Service Research, vol. 24, no. 9, July 2020. [Online]. Available: https://www.researchgate.net/publication/343356039_A_Strategic_Framework_for_Task_Automation_in_Professional_Services
Anas Ahmad Bani Atta et al., "Risk Management Compliance of Financial Technology Firms Operating in Jordan," Journal of Logistics, Informatics and Service Science, vol. 11, no. 2, 2024. [Online]. Available: http://www.aasmr.org/liss/Vol.11/No.2/Vol.11.No.2.16.pdf
Solomon A. Tadesse, "Financial Architecture and Technology," ResearchGate, Oct. 2011. [Online]. Available: https://www.researchgate.net/publication/228750036_Financial_architecture_and_technology
Dr. Kishor P. Bholane, "Artificial Intelligence and Optimization of P2P Lending Platforms," ICSSR, 7 Feb 2024. [Online]. Available: https://www.researchgate.net/profile/Kishor-Bholane/publication/378069188_Artificial_Intelligence_and_Optimization_of_P2P_Lending_Platforms/links/65c5098f79007454976acd03/Artificial-Intelligence-and-Optimization-of-P2P-Lending-Platforms.pdf
Kristina Garškaitė-Milvydienė, Manuela Tvaronavičienė, "Impact of bank financial technology on the performance of banks in the European Union," EnPress, vol. 8, no. 9, 2024. [Online]. Available: https://systems.enpress-publisher.com/index.php/jipd/article/view/8053
Zhongyl Lin, "Performance Modeling and Optimization for Machine Learning Workloads," 2023. [Online]. Available: https://escholarship.org/content/qt3w91w6pz/qt3w91w6pz_noSplash_ed8d7495e6954d4d3fdf8c351d99318c.pdf
Harsh Daiya, "AI-Driven Risk Management Strategies in Financial Technology," ResearchGate, July 2024. [Online]. Available: https://www.researchgate.net/publication/382207578_AI-Driven_Risk_Management_Strategies_in_Financial_Technology
Melinda Pacolli, "Importance of Change Management in Digital Transformation Sustainability," ScienceDirect, vol. 55, no. 39, 2022. [Online]. Available: https://www.sciencedirect.com/science/article/pii/S2405896322030749
Downloads
Published
Issue
Section
License
Copyright (c) 2025 International Journal of Scientific Research in Computer Science, Engineering and Information Technology
This work is licensed under a Creative Commons Attribution 4.0 International License.