Leveraging Implicit User Feedback in Enterprise Search Retrieval Systems

Authors

  • Nitish Ratan Appanasamy Columbia University, USA Author

DOI:

https://doi.org/10.32628/CSEIT25112737

Keywords:

Implicit feedback systems, Enterprise search optimization, User behavior analytics, Position bias compensation, Query expansion techniques

Abstract

Enterprise search systems are fundamentally transforming organizational knowledge management through sophisticated integration of implicit user feedback mechanisms. These advanced systems harness complex user behavior patterns, including detailed click-through rates, engagement time measurements, and comprehensive navigation path analyses. The implementation of refined filtering techniques and position bias compensation methods enables significantly more accurate content discovery while effectively reducing redundant information access. Modern query expansion strategies and real-time click mining further optimize search effectiveness by incorporating deep semantic relationships and nuanced user interaction patterns. Through continuous refinement of implicit feedback processing and intelligent result ranking, enterprise search systems are revolutionizing how organizations access, utilize, and manage their information resources.

Downloads

References

Antonio Nucci, "What is Enterprise Search?," Available: https://aisera.com/blog/enterprise-search/

Stephen S. C. Akuma, "Implicit Feedback System For The Recommendation Of Relevant Web Documents," 2016. Available: https://pure.coventry.ac.uk/ws/portalfiles/portal/40978389/S.S.C._Akuma_PhD.pdf

Cameron Hashemi-Pour, et al., "What is user behavior analytics (UBA)?," Available: https://www.techtarget.com/searchsecurity/definition/user-behavior-analytics-UBA

Vimala Balakrishnan, et al., "Implicit user behaviours to improve post-retrieval document relevancy," 2014. Available: https://www.sciencedirect.com/science/article/abs/pii/S0747563214000041

Sisira Adikari, et al., "Quantitative Analysis of Desirability in User Experience," 2016. Available: https://www.researchgate.net/publication/305881105_Quantitative_Analysis_of_Desirability_in_User_Experience

Andrew Yates, "An Unusually Comprehensive Review of Position Bias Correction Methods in Search and Ads Ranking," 2024. Available: https://medium.com/promoted/an-unusually-comprehensive-review-of-position-bias-correction-in-search-and-ads-ranking-d1fe0ff69904

Eric M. Domke, "Query Expansion Techniques for Enterprise Search," 2017. Available: https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1872&context=theses

Anran Zhao, et al., "Data-Mining-Based Real-Time Optimization of the Job Shop Scheduling Problem," 2022. Available: https://www.mdpi.com/2227-7390/10/23/4608

Ideas2IT Technologies, "Enterprise Search: Key Features, Benefits & Best Practices," 2024. Available: https://www.ideas2it.com/blogs/enterprise-search

Inafermatic AI, "How can we optimize the performance of implicit feedback based recommenders," 2024. Available: https://infermatic.ai/ask/?question=How+can+we+optimize+the+performance+of+implicit+feedback-based+recommenders%3F

Downloads

Published

28-03-2025

Issue

Section

Research Articles