NIKHIL VARMA; ROHIT DESAI; KIRAN MALHOTRA; VIVEK RAO; ANANYA KULKARNI. Hybrid ML Models for High-Fidelity Customer Behavior Prediction Using CRM Data Streams and Cloud-Native Feature Stores. International Journal of Scientific Research in Computer Science, Engineering and Information Technology, [S. l.], v. 10, n. 2, p. 1210–1222, 2024. DOI: 10.32628/CSEIT24102256. Disponível em: https://ijsrcseit.com/index.php/home/article/view/CSEIT24102256. Acesso em: 21 feb. 2026.