SREEPAL REDDY BOLLA. Sentiment Analysis in Retail Leveraging BERT and NLP Techniques for Customer Insights. International Journal of Scientific Research in Computer Science, Engineering and Information Technology, [S. l.], v. 10, n. 6, p. 2500–2508, 2024. DOI: 10.32628/CSEIT2425482. Disponível em: https://ijsrcseit.com/index.php/home/article/view/CSEIT2425482. Acesso em: 13 jul. 2025.